Delivery costs are applied to the order prior to the order being submitted. Orders received between Monday to Friday* are usually processed the same day. Orders received on Saturday and Sunday are usually processed by Monday*.
*Except New Zealand statutory holiday.
Delivery to any destination in New Zealand will be by Courier. Please allow 3 – 5 business days for delivery of your products, a dispatch email will be sent when the products are dispatched. Rural Delivery anywhere in New Zealand may incur additional freight costs; we will contact you prior to products being dispatched if there are additional costs.
Delivery costs are as advised* and applied to the order prior to the order being submitted.
*Except for rural delivery anywhere in New Zealand, which may incur additional freight costs.
Please allow 5-10 working days delivery of your products, a dispatch email will be sent when the products are dispatched.
We deliver to most countries. If you live in a country not included in our list of available countries and would like to enquire about delivery and quote, you are welcome to contact us.
Delivery costs are as advised and applied to the order prior to the order being submitted.
Contact us for confirmation of freight rates and charges. Please note that there may be delays beyond our control due to customs clearance procedure in your country. You are responsible for purchasing products, which are lawfully able to import and for the payment of import duties and taxes of any kind levied in your country.
We are sure you will love the products in our range, but if there is a problem with the product you can return the product and receive a refund, on the following conditions:
The customer must return products to bee yü in their original condition and in their original packaging within 14 days of the delivery date stated on the delivery documentation, with the relevant invoice number and returns number (to be obtained from bee yü).
All products are returned to bee yü at the customer’s risk. We recommend that you send the products by registered mail so that you have a record of the parcel, as bee yü accepts no responsibility for any loss or damage to them.
Products must be adequately packed and dispatched freight prepaid, clearly labelled.
Products accepted for return will be credited at invoice value less any freight content. bee yü, however, reserves the right to apply a handling charge.